Complementary Medicine is a non-returnable and non-refundable item.
Kindly contact us at sales@medicineforafrica.co.za for any enquiries.
The provision of goods is subject to availability. In cases of unavailability, the provider will refund the client in full within 30 days.
The provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient, or the quality of goods ordered does not meet the provider’s standards. Should the provider exercise this right, the user will receive a full refund with no deductions.
In the case of returns of orders by the client, the client will be liable for actual shipping costs incurred.
Online Promotions
Online promotional offers are available at the Medicine for Africa online store only. The offers are available at the indicated dates and times only, or while stocks last. Voucher codes cannot be used in conjunction with other promotions.
Online Clearance Sales
Clearance sale items are end-of-line, and quantities are therefore limited and subject to availability as they will not be replenished.
The customer acknowledges that all items on promotion are limited. Medicine for Africa will make all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, promotional offers are removed from the website. Medicine for Africa, however, cannot guarantee the availability of stock. When items are no longer available after a customer has placed an order, Medicine for Africa will notify the customer and he or she will be entitled to a refund of any amount already paid by the customer for such items.
Medicine for Africa makes all reasonable efforts to accurately reflect the availability of items on the website, however should there be any errors relating to availability of items, Medicine for Africa shall notify the customer of such error as soon as reasonably possible and offer a refund for any amount already paid.